What does this Accessibility Statement cover?

This Accessibility Statement explains how the website works toward making its content, navigation, forms, business information, and trust resources easier to access and use for as many people as possible.

What is the accessibility goal of the website?

The goal is to provide a website experience that is clear, readable, navigable, and practical for customers, business owners, and visitors using different devices, browsers, input methods, or assistive technologies.

How does the website support keyboard navigation?

The website is designed so important links, buttons, menus, forms, and interactive areas can be reached and used through normal navigation patterns, including keyboard navigation where supported by the browser and device.

How are images, icons, and badges handled for accessibility?

Images, logos, icons, badges, and trust visuals should include meaningful text alternatives when they communicate important information. Decorative visuals should not create confusion or block access to the main content.

What should I do if I find an accessibility issue?

If you experience difficulty using the website or notice an accessibility barrier, contact support with the page URL, a description of the issue, and the device or assistive technology you were using if you are comfortable sharing it.

Accessibility Statement

Support Center

How Can We Help?

Choose the support topic that best matches your question. PLOCAL provides help for customers, business owners, profile evaluations, badges, submissions, and trust concerns.

Account &
Access

Get help with login access, account registration, account details, or general access questions.

Request Account Help

PLOCAL account and access support illustration

Business
Profiles

Ask about business information, profile details, corrections, ownership, or published profile content.

Get Profile Support

ProScore &
Evaluations

Learn how evaluations work, how criteria are applied, and what a completed PLOCAL ProScore represents.

Explore the ProScore

PLOCAL ProScore evaluation and business performance dashboard

Badges &
Verification

Confirm whether a badge or profile is connected to official PLOCAL information.

Verify a Badge

Business
Submissions

Get help submitting a business, understanding the review process, or providing additional information.

Submit Your Business

Business submission form being sent to PLOCAL for review

Trust &
Safety

Report suspicious badges, misleading profiles, phishing attempts, spam, or other safety concerns.

Report a Concern

PLOCAL trust and safety warning and suspicious activity review

Not sure which support topic to choose?

Review the support FAQs for common questions about profiles, evaluations, badges, account access, and safety.

Quick Answers

How PLOCAL Support Works

Provide clear information about the issue so the support team can review the correct account, profile, badge, submission, or safety concern.

01 Start Here

Choose Your Topic

Select the support category that best describes your account, profile, evaluation, badge, or safety question.

02 Information

Send the Details

Include accurate contact information, relevant links, business details, and a clear explanation of the issue.

03 Review

PLOCAL Reviews It

The appropriate PLOCAL team reviews the submitted information and may request additional details.

04 Follow-up

Receive a Follow-up

When a response or additional action is available, PLOCAL follows up using the contact information provided.

Clear Information Helps the Review Accurate details allow PLOCAL to identify the correct support path and review the issue more effectively.

Relevant links Accurate details Clear explanation

Submitting a support request does not guarantee immediate action, a profile change, a different evaluation result, verification, badge approval, or ranking adjustment.

Contact Support

Tell Us How We Can Help

Send the details of your question or concern. Providing complete and accurate information helps PLOCAL review the correct account, profile, submission, or report.

Email Support support@plocal.com

Service Area Supporting users and local businesses nationwide

Privacy Information is used to review and respond to your request

Name *

Email *

Support Topic *

Business or Profile

Relevant Website or Link

How Can We Help? *

I confirm that the information provided is accurate and may be reviewed by PLOCAL to respond to this support request. *

Trust & Safety Support

See Something Suspicious?

Verify a badge before trusting it, or report suspicious activity involving copied badges, fake invoices, phishing, spam, misleading profiles, or misuse of the PLOCAL name.

Verify a Badge Report Activity

If money, identity theft, account compromise, or immediate danger is involved, contact the appropriate financial institution, law-enforcement agency, or emergency service first.

Common Questions

PLOCAL ProScore FAQs

Find answers to common questions about how the ProScore works, how businesses are evaluated, and why the system is built on consistent, transparent standards.

Illustration explaining the transparent PLOCAL ProScore evaluation system

Transparent by Design

The PLOCAL ProScore is a structured 100-point evaluation that shows how professionally, credibly, visibly, responsively, and customer-ready a local business appears.

PLOCAL uses six fixed, weighted criteria. Each criterion contributes a defined number of points, and together they produce a total possible score of 100.

Clear answers. Consistent standards. Transparent evaluation.

PLOCAL Support